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Improving access to care continues to be a strategic priority in Alberta. In other words, it is important to Albertans.

 

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Impact

Reduced wait times for appointments Patients don’t get sicker while waiting
Reduced no-shows and cancellations of appointments Time and resources are not wasted
Increased leverage of the health care team’s scope of practice Workload is optimized
Improved patient flow Patient-provider relationships are strengthened and patients are seen at the right place, by the right provider at the right time
Reduced wait times at appointments  Patients feel respected
Increase in patient-centered care Increased patient satisfaction 
Better control over scheduling Bookings can be based on what works best for each practice and its patients
Reduced delays in transitions from primary care to specialty care and back Patients don’t get sicker while waiting
Time and resources are not wasted
Patient-provider relationships are strengthened and patients are seen at the right place, by the right provider at the right time
Patients feel respected



Healthcare is a flow system.  Patients make their way through the system.  This flow can be seen as the transitions of patients between clinics, between providers, or even between levels of care.  Delays during transitions can lead to patients getting clinically worse, patients being less satisfied with their experience, and can result in a great deal of rework for providers and clinics.  Delays lead to the need for triage systems.  These triage systems then require frequent rework as new referrals arrive and need sorting.

To hear what AIM participants have to say, visit our Testimonials page!  

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