Access to care remains a top priority! Albertans identify ACCESS to care as one of their most pressing needs. In this workshop, teams will be introduced to a number of strategies that are proven to improve patient access. Also known as ’high leverage changes,’ these options will guide you in managing your practice and understanding your panel to ensure optimal patient experiences and staff satisfaction. Key areas to be explored include: balancing supply and demand, developing and implementing contingency plans, reducing appointment types, reducing demand for visits, reducing the backlog and optimizing the care team to increase supply.
At the end of the workshop, you will be able to:
- Identify and discuss why access to care is important
- Identify and describe the six High Leverage Changes (HLC)
- Use key access improvement strategies relevant to your practice
- Practice developing PDSAs
Link to Patient’s Medical Home: Enhanced Access | Capacity for Improvement
Audience: Primary Care Clinic Improvement Teams
Delivery Options: Collaborative – Learning Session (LS 1)
Min: 4 people (1 team of 4 people) | Max: 36 people ( 6 teams of 6 people)
Learning Level: Basic
Learning Format: Question and answer sessions | Team and larger group discussion
CanMED-FM Roles: Collaborator, Manager, Health Advocate, Professional
CanMED-Roles Collaborator, Manager, Health Advocate, Professional
Pass Criteria: F2F – Full participation in learning activity
Accreditation: Please apply for Linking Learning to Practice credit or Personal Learning Projects MOC directly through College of Family Physicians of Canada (CFPC) or Royal College of Physicians and Surgeons of Canada (RCPSC).
EXPRESSION of INTEREST
To learn more about this learning activity please contact us by email!