How to See Care Differently: Specialty




Inspiring a new lens on access! This workshop will inspire teams to think about how care is currently offered to patients in a specialty care setting. By considering a clinical practice as a system, this session will actively explore how the design of those systems can influence change within and between clinics. It also challenges us to consider how the potential for system change can improve patient care. The goal of the session is for team members to see how specialty care is an integral part of the system: in particular, their relationship with the primary healthcare system. This is discussed with a lens where patient access and communication with family physicians and other community services is paramount to high quality care.

At the end of this workshop you will be able to:

  • Articulate why it’s important for Specialty Care to transform
  • Describe the importance of achieving balanced caseloads
  • Consider how access and continuity of care impacts your patients’ quality of care
  • Explain how delay and demand-supply balance relate
  • List strategies for a clinic to improve access and efficiency

Link to Patient’s Medical Home: Care Coordination | Enhanced Access | Capacity for Improvement

Category: Improvement

Audience: Specialty Care Clinic Improvement Teams (outpatient and community ambulatory programs)

Delivery Options: Collaborative – Learning Session (LS 1); In-person Workshop

Min: 4 people (1 team of 4 people)  | Max: 36 people ( 6 teams of 6 people)

Time: TBD

Learning Level: Basic

Learning Format: Question and answer sessions | Team and larger group discussion

CanMED-FM Roles: Collaborator, Manager, Health Advocate, Professional

CanMED-Roles: Collaborator, Manager, Health Advocate, Professional

Pass Criteria:  Full participation in learning activity

Accreditation: Please apply for Linking Learning to Practice credit or Personal Learning Projects MOC directly through College of Family Physicians of Canada (CFPC) or Royal College of Physicians and Surgeons of Canada(RCPSC).

To learn more about this learning activity please contact us by email!