e-Third Next Available (TNA)


Take the TNA journey! This presentation will explain: What third-next-available is, Why it is used, How it is applied, and concepts such as variation, carve-outs, types of delay (access and cycle-time), and short and long appointments will be explained. 

After the eModule you will be able to:

  • Calculate TNA accurately.
  • Understand how the system design affects delay.

Access this eModule through our Learning Portal

Approx. Time to Complete: 5 mins

Suited for: Individual or team-based learning

Pass Criteria: View learning eModule. Review questions & exercises to check understanding and aid retention, integrated into the slideshow.