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Please review our courses and workshops below. By clicking on each workshop title, you will have direct access to the workshop description.

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Please click on the category descriptors to the right to review the course and workshop as they relate to the Patient’s Medical Home. Then click on the workshop title to review the detailed description.


View AIM and CDM course and workshop offerings ...

Art and Science of Innovation and Improvement (ASII)

ASII is currently under redevelopment and expressions of interest
Engaged Leadership , Improvement

Better Choices, Better Health®

Managing day-to-day challenges with chronic conditions! Better Choices, Better
Patient Centred Interactions

Choices and Changes

Most clinicians realize that patient behaviour change and adherence
Patient Centred Interactions

e-AIM for Excellence – the Game

This learning activity, in a game show format, will take

e-Care Team Workload Analysis (CTWA)

Did you know that the work your office staff
Enhanced Access (Access) , Team Based (Team Effectiveness)

e-Essentials of Measurement

Doing measurement in research well is actually a very
Evidence (Measurement)

e-Introducing: Demand, Supply & Activity (DSA)

This eModule is divided into three components: Component #1—Build
Evidence (Measurement)

e-Orientation to Online Measurement Tool

Many access improvement measures are not able to be
Evidence (Measurement)

e-The Patient Panel: A Data Gold Mine

The patient panel is the source for which all
Evidence (Measurement)

e-The Red Zone – Cycle Time

Experience how different choices yield different results depending on
Evidence (Measurement)

e-Third Next Available (TNA)

Take the TNA journey! This presentation will explain: What
Evidence (Measurement)

Establishing Norms

Building norms creates strong teams! Norms are the ground
Team Based (Team Effectiveness)

How to See Care Differently: Primary

Inspiring a new lens on access and continuity! This

How to See Care Differently: Specialty

Inspiring a new lens on access! This workshop will inspire

Introduction to Improvement

Make changes as a team! Many teams want to

Introduction to Team Charter

Getting on the same page! A team charter is
Team Based (Team Effectiveness)

Leveraging Team Diversity

Good relationships strengthen your team! All teams are made
Team Based (Team Effectiveness)

Mapping in Healthcare

An organization is only as good as its processes! In this

Measurement for Improvement

easurement is an integral part of helping you determine
Evidence (Measurement)

Office Efficiency: Measures & Changes

Select strategies to attain reduced delays and enhanced efficiencies
Enhanced Access (Access)

Optimizing Your Panel Size

Customized patient care starts with understanding your panel! Have
Panel & Continuity (Panel Sizing)

Person-Centred Practice using HealthChange® Methodology Workshop

Enabling effective patient-provider interactions through actionable steps Healthcare providers
Patient Centred Interactions

Preparing for Change in Your Clinic

Keeping up the improvement momentum! In this workshop, PCN
Engaged Leadership , Improvement

Strategies for Improving Access

Access to care remains a top priority! Albertans identify
Enhanced Access (Access)