Big Ideas for Improving Access and Ways to Test Them

These tools describe the 6 change principles for access and strategies that support each. Also provided are questions to ask and evidence-informed ideas to try in your clinic/program.

For Primary Care

For Specialty Care


Big Ideas for Improving Office Efficiency and Ways to Test Them

These tools describe the 5 change principles for office efficiency, and strategies that support each. Also provided are questions to ask and evidence-informed ideas to try in your clinic/program.

For Primary & Specialty Care