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Improving access to care continues to be a strategic priority in Alberta.

In other words, it is important to Albertans.

Looks like

Impact

Reduced wait times for appointments

Patients don’t get sicker while waiting

Reduced no-shows and cancellations of appointments

Time and resources are not wasted

Increased leverage of the health care team’s scope of practice

Workload is optimized

Improved patient flow

Patient-provider relationships are strengthened and patients are seen at the right place, by the right provider at the right time

Reduced wait times at appointments 

Patients feel respected

Increase in patient-centered care

Increased patient satisfaction 

Better control over scheduling

Bookings can be based on what works best for each practice and its patients

Reduced delays in transitions from primary care to specialty care and back

Patients don’t get sicker while waiting

Time and resources are not wasted

Patient-provider relationships are strengthened and patients are seen at the right place, by the right provider at the right time

Patients feel respected

Healthcare is a flow system. Patients make their way through the system. This flow can be seen as the transitions of patients between clinics, between providers, or even between levels of care. Delays during transitions can lead to patients getting clinically worse, patients being less satisfied with their experience, and can result in a great deal of rework for providers and clinics. Delays lead to the need for triage systems. These triage systems then require frequent rework as new referrals arrive and need sorting.

To hear what AIM participants have to say, visit our Testimonials page!  

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